Privacy Policy

Effective Date: August 7, 2026

Privacy Policy

At W. F. Butler Plumbing Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit wfbutlerplumbing.com or interact with our services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Information submitted through contact forms

  • Payment information (when applicable)

  • Technical information such as IP address, browser type, device information, and website usage data

How We Use Your Information

We use your information to:

  • Provide and improve our products and services

  • Respond to inquiries and customer service requests

  • Process transactions

  • Send appointment reminders, service updates, and account notifications

  • Send SMS messages if you have opted in

  • Comply with legal obligations

  • Improve our website and customer experience

SMS Messaging

If you choose to opt in to receive SMS communications from W.F. Butler Plumbing, Inc., you agree to receive text messages related to our services.

Types of Messages

You may receive text messages including:

  • Appointment confirmations and reminders

  • Order or service updates

  • Account notifications

  • Customer support communications

  • Promotional offers and marketing messages (only if you have specifically consented)

Message Frequency

Message frequency varies depending on your interactions with us. Customers can generally expect to receive between 1 and 8 messages per month, although additional messages may be sent as needed regarding appointments, orders, or requested services.

How You Consent

You may opt in to receive SMS messages by:

  • Completing an online form on our website

  • Checking an SMS consent checkbox during registration or checkout

  • Signing a paper consent form

  • Providing verbal consent to a company representative

  • Sending a keyword to our designated business phone number (when applicable)

SMS consent is not a condition of purchasing goods or services.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.

For assistance, reply HELP or contact us at (608) 233-1608 or wfbutler.plumbing@gmail.com.

Message and Data Rates

Message and Data rates may apply. Your mobile carrier's standard messaging and data rates may apply depending on your wireless plan.

Sharing of Information

We may share your information with trusted service providers who assist us in operating our business, processing payments, providing customer support, or delivering communications. These providers are required to protect your information and may only use it for authorized business purposes.

[Company Name] maintains strict privacy policies, ensuring that personal information of our users and members is not sold, rented, released, or traded to other parties.

No mobile opt-in data or text messaging consent will be sold, rented, shared, or disclosed to third parties for marketing or promotional purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your personal information

  • Request corrections

  • Request deletion where applicable

  • Withdraw consent for communications

  • Request information about how your data is used

To exercise these rights, contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

W. F. Butler Plumbing, Inc.
2602 Monroe Street
Madison, WI 53711
Phone: (608) 233-1608
Email: wfbutler.plumbing@gmail.com

By using our website and services, you acknowledge that you have read and understand this Privacy Policy.